Company Name: Avaya
Job Title: Sales Engineer II
Location: Mumbai, MH, IN
Experience : 3 – 5 Years
Education : Bachelor degree or equivalent experience in Engineering or Computer Science
Short Description :
Serves as technical lead and coordinates all technical sales activities for customers or partners in assigned territory or accounts. Leads discovery activities to understand customer/partner business requirements and translate them into technical requirements. Responsible for developing technical account plans and sales proposals for assigned opportunities. Delivers demos, trials, proofs-of-concepts and post-sales diagnostic support, or creates the appropriate infrastructure for demos, trials, and proofs-of-concepts to be delivered by partners. When supporting the channel, authors roadmap adoption and enablement plans based on partner business plan requirements. Serves as liaison to Avaya to ensure relevant customer/partner feedback on product and process improvements is considered. Participates in ongoing development opportunities, both for personal growth and to help educate others. When supporting the channel, leads technical onboarding of new partners. Responsible for maintaining technical knowledge across multiple products and solutions while developing more in-depth expertise in a specific area or solution specialization. Experience in the solutions supported by this role preferred; experience in sales engineering or consulting preferred. Implementation and Operational background required.
Avaya is known as a leader in helping organizations around the world succeed by integrating communications with business strategy and operations. In fact, Avaya came about as an independent company so it could bring even more focus to innovating in business communications.In 1995, the company that would become Avaya was part of Lucent Technologies. Before that it had been part of AT&T. No matter its corporate parent, the employees were dedicated to understanding how communications could be a management tool, getting better and changing as business changed.