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ICICI Bank Recruitment Notification 2019 For Graduates – Apply
Posted On : 8-Jun

Company Name : ICICI Bank

Job Title : e-Relationship Manager

Experience : 4 years

Location : Across India

Educational Qualifications : Graduates

Job Description:
Build and deepen relationships with customers to achieve increase in share of wallet and revenues through the phone banking channelProvide professional customer service to achieve high customer satisfaction and retentionHave complete knowledge of customer base in terms of the profile, demographics and assets in the bankServe as one-point contact to the mapped customers of the bankCross selling of new products and services for both new and existing customersProviding advisory for various products offered by Banks to enhance relationship value
Develop and maintain banking relationships with select group of customers through individualized customer serviceGenerate new business to achieve defined targets in terms of no of customers, volumes and revenue for the segmentAchieve the budgeted cross sell targetsEnsure coverage of customer base in accordance with business plans

Key skills:
Ability to manage relationships to improve relationship value of existing ClientsAptitude towards delivering high quality customer service with good organizational and interpersonal skillsExcellent communication SkillsSelf-driven with sales bent of mind

About Us :
ICICI Bank was originally promoted in 1994 by ICICI Limited, an Indian financial institution, and was its wholly-owned subsidiary. ICICI’s shareholding in ICICI Bank was reduced to 46% through a public offering of shares in India in fiscal 1998, an equity offering in the form of ADRs listed on the NYSE in fiscal 2000, ICICI Bank’s acquisition of Bank of Madura Limited in an all-stock amalgamation in fiscal 2001, and secondary market sales by ICICI to institutional investors in fiscal 2001 and fiscal 2002. ICICI was formed in 1955 at the initiative of the World Bank, the Government of India and representatives of Indian industry. The principal objective was to create a development financial institution for providing medium-term and long-term project financing to Indian businesses. In the 1990s, ICICI transformed its business from a development financial institution offering only project finance to a diversified financial services group offering a wide variety of products and services, both directly and through a number of subsidiaries and affiliates like ICICI Bank. In 1999, ICICI become the first Indian company and the first bank or financial institution from non-Japan Asia to be listed on the NYSE.

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