Bank Name : Citi Bank
Job Title : Relationship Manager – NR India Remote Sales Team
Location: Mumbai, Maharashtra
Education: Graduate from a recognized University.
Job Function : Institutional Sales
Job ID : 19135913
Experience : 1 year sales
Business/ Department Objectives :
Sourcing of quality NRI accounts leading to a healthy portfolio.Relationship Management for Affluent segment customers
Driving balance built-up through consistent engagement.Enable 100% customers onto Citi online digital channels: Automated Clearing House, Citi Global Transfers, Faster Payment Services.Refer/source investment and insurance products basis client requirements.
Core Responsibilities :
To acquire NRI accounts with a minimum ICV of INR 200,000 and drive balance build up thereafter.
Acquire NRI customers remotely through voice/chat interactions for leads received.
Manage set of pammed customers for all financial and non-financial requirements.
Achieve FX throughput targets.
Consistency in delivering sales target both in terms of volume and value.
Focus on early and consistent engagement with customers thereby leading to higher remittances and balance build up.
To be updated with Citi and competitor product offerings.
Driving remarkable customer experience leading to balance built-up.
Focus on minimal errors pertaining to client application form/documents thereby reducing TAT for account opening.
About Us :
Citi began operations in India over a century ago in 1902 in Kolkata and today is a significant foreign investor in the Indian financial market. As promoter-shareholder, Citi has played a leading role in establishing important market intermediaries such as depositories, credit bureau, clearing and payment institutions. Citi helped lay the foundation of the Indian software industry by establishing Citicorp Overseas Software Ltd. and Iflex Solutions Ltd.; it pioneered the ITES industry in financial services through Citigroup Global Services Ltd. (CGSL). Oracle acquired Iflex in 2005 and CGSL was acquired by Tata Consultancy Services in 2008. Citi India added two more green certified buildings to its office premises in 2012, and in 2013 moved its headquarters to The First International Financial Centre (FIFC), a world-class environmentally friendly building. In addition, Citi India, through its network of Citi Service Centres, has been a leading offshoring unit for Citigroup globally, providing employment opportunities in the areas of technology, processing, analytics and financial processes.