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Apply – Career Opportunities @ Amazon

Company Name : Amazon

Job Title : Virtual Technical Support (VTS)

Location : Noida, India

Job ID : SF190026622

Qualifications required : Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply

Desired skills:
Action oriented, self-disciplined and organizedEffective time management skills and ability to prioritize work time to ensure productivity anddepartment standardsAbility to communicate clearly with both internal and external customersGood comprehension skills – ability to clearly understand and address customer issues appropriatelyGood composition skills – ability to compose grammatically correct, concise, and accurate written responsesAbility to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet ExplorerGood typing skillsWell versed with different features of smart devices and application

Customer Focus:
Excellent Technical Support skills, including maintaining focus on the customer issue in afast-paced environment
Ability to empathize with and prioritize customer needs
Demonstrates interpersonal skills with a diverse customer base
Demonstrates conflict resolution, negotiation, and de-escalation skills
Demonstrates ownership to resolve challenging customer issues, escalating when necessary
Ability to determine customer needs and provide appropriate solutions
Maintain regular and reliable attendance, including the daily schedule as assigned
Flexible with the working schedule; may be expected to work weekends, holidays and events

About Us :
Our vision, at Amazon, is to be Earth’s most customer centric company; to build a place where people can come to find and discover virtually anything they want to buy online. With Amazon.in, we endeavour to build that same destination in India by giving customers more of what they want – low prices, vast selection, fast and reliable delivery, and a trusted and convenient experience – and provide sellers a world-class e-commerce platform.

Apply Now For The Job : 

 

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